At BESO, customer satisfaction is at the heart of what we do. We strive to provide premium-quality imported furniture with professional service and transparent processes. Due to the nature of furniture logistics and our curated product lines, all orders are treated as final. However, we’ve outlined clear policies below for your understanding.

Payment

  • All orders must be paid in full at the time of purchase.
  • We accept all major online and offline payment modes through Razorpay integration.

Note: We do not offer partial payments or cash-on-delivery.

Refund Policy

  • All orders are final and non-refundable.
  • Once an order is confirmed and paid, it cannot be cancelled or refunded under any circumstance.

Returns

  • We do not accept returns after delivery.

Delivery

  • We offer delivery services, which are chargeable based on location and product type.
  • Delivery timelines typically range from 1 to 7 days, depending on availability and destination.

Damage Responsibility

  • If a product is delivered via a third-party courier, they are responsible for any damage during transit.
  • If delivered by BESO’s in-house team, BESO will be accountable for the condition of the product upon delivery.

For any questions, reach us at 📩 thebesofurniture@gmail.com